Bus Jam Escape Frenzy Privacy Policy
Last Updated: April 27, 2026
Protecting your personal privacy is one of our most important commitments at Bus Jam Escape Frenzy. This statement is designed to fully explain the ways we gather, process, and store your personal information when you use our game application. By choosing to install, launch, or play Bus Jam Escape Frenzy, you indicate that you understand and accept all terms described in this privacy policy.
How We Collect and Use Your Information
1. Device and Network-Related Data
During your gameplay, we collect a variety of technical data to help us optimize service quality and improve user experience. This includes your in-game click habits, pages and interfaces you browse, usage frequency, other applications you launch, permission settings, results of functional tests, total number of installed applications, package names, and application brands on your device. We also collect network status (Wi‑Fi or mobile data), firebase_device_id, device model, SIM card country, system language, and advertising-related cookies.
All the information mentioned above is transmitted securely to trusted third-party analytical tools such as Firebase, Facebook Analytics, as well as our internal data statistics system ECS. We also collect your IP address to ensure stable game operation and uninterrupted service.
2. Customized User Information
We collect device and network information to provide a smoother and more personalized gaming experience. The specific data we collect depends on how you interact with the game, your privacy settings, and the features you use. This may include SDK and API versions, operating system type (Android or iOS), access time, application identifiers, app version, unique device identification, device manufacturer, OS version, language settings, location information (if permitted), time zone, and network connection status.
We also record data related to the app¡¯s performance on Google Play, ad loading progress, advertising platforms, and advertising delivery IDs. The Android ID associated with your device is used for advertising tracking and is defined as personal data in this policy.
3. Personalized Advertising Services
We are committed to displaying advertisements that are more relevant and suitable for you. To achieve this, we use your Android advertising ID, which is only used for advertising and analysis functions. This identifier does not contain sensitive personal information and is not linked to your real identity or permanent device markers such as SSAID, MAC address, or IMEI.
Third-Party SDKs We Use
Bus Jam Escape Frenzy integrates multiple third-party SDKs, which may access and collect certain information from your device:
l Google AD ID: Used to provide targeted and personalized advertisements.
l Device details: Including device model, technical specifications, and country or region of use.
l Anti-fraud information: Collected to prevent click cheating and malicious behaviors in advertising.
l User group information: Usually inferred from your IP address to analyze user characteristics.
l Marketing and analytical data: Used for advertising delivery, marketing activities, and product performance analysis.
l Advertiser cookies: May be saved or accessed by advertisers through the SDKs.
Please note that these SDKs are independently operated by their official providers, and we cannot control their data collection and management rules. Our commercial partners include Google Admob, Facebook Audience Network, IronSource, AppLovin, Vungle, Unity, Fyber, Amazon, and Pangle. For data analysis, we rely on Firebase, Facebook Analytics, and our internal data system.
To learn more about how our third-party partners manage your information, please refer to the section titled ¡°Privacy Policies of Third Party Partners¡± in our official documents.
Methods of Information Collection
1. Automatic Collection Within the Game
Once you open and run Bus Jam Escape Frenzy, our system will automatically begin gathering the types of information outlined previously. This whole process is carried out in strict accordance with this privacy policy and relevant laws and regulations, making sure all personal data is processed legally and with proper care.
2. Collection Through Third-Party Platforms
When you download and set up Bus Jam Escape Frenzy through external platforms such as the Google Play Store, we may receive certain personal details from these platforms. This may include your download records related to the application and unique device identification codes. The way this information is obtained follows the privacy rules and legal requirements of each third-party platform, ensuring full openness and regulatory compliance.
Data Storage Policy
In general, we will retain your personal information for as long as Bus Jam Escape Frenzy remains in service. When the game is officially discontinued and ceases operations, we will permanently and securely delete all of your stored data, so that no personal information is kept without proper reason.
Legal Grounds for Processing Personal Data
We process your personal data based on several valid legal foundations:
l Fulfillment of Agreement: We process your data to provide the services you have requested and confirm your identity, delivering a smooth and secure gaming experience as set out in our terms.
l Compliance with Legal Duties: We abide by financial and accounting rules, and may disclose your data to law enforcement authorities when required by law, fully complying with all applicable legislation.
l Legitimate Business Purposes: We process data to maintain a good relationship with users, protect the security and stability of our services, and keep you updated on our products and services, while respecting and protecting your privacy rights.
l Explicit User Consent: For certain actions such as using specific cookies or sharing your information with third parties for advertising, we will only do so after receiving your clear permission. In some cases, providing necessary personal data is required if you wish to use all the functions and services available in Bus Jam Escape Frenzy.
Complete Data Security Measures
Safeguarding the privacy and safety of your personal data stands at the core of our service principles. To protect your information against unauthorized access, data loss, theft, misuse, exposure, alteration, or destruction, we have implemented a full set of layered security measures.
We apply industry-leading encryption techniques throughout the entire process of data storage and transmission, preserving the confidentiality and integrity of your data as it travels across networks. Only pre-approved staff members are granted access to user data, and every access operation is fully recorded and regularly audited to ensure clear accountability.
To defend against cyber risks such as hacking attacks, viruses, and malicious software, our game platforms and servers undergo frequent security inspections. We also update system patches in a timely manner to fix potential vulnerabilities and maintain strong defensive capabilities at all times.
Your Privacy Rights
1. Right to Revoke Permission
Whenever our handling of your personal data depends on your explicit approval, you hold the full right to withdraw that permission at any time. Please note, however, that revocation will not affect the validity of any data processing activities that were lawfully completed before your withdrawal, nor will it impact legitimate processing conducted by third-party partners in line with applicable laws.
2. Legal Rights to Access and Amend Information
Under prevailing laws and regulations, you are legally entitled to review and request revisions to the personal information we have collected and stored about you.
3. Data Access and Modification
Upon your request, we will provide you with a free copy of the personal data we store without unnecessary delay, unless permitted by law to charge a reasonable administrative fee. We may restrict your access if fulfilling the request would harm the legitimate rights and interests of other individuals. You may also ask us to revise or update your personal data, provided such changes cannot be made independently through our in-game service interface.
4. Right to Request Data Deletion
You may submit a request to have your personal information deleted if: the data is no longer required for its original collection and processing purpose; you have revoked your prior consent; or you oppose our processing and we cannot demonstrate compelling legitimate interests that override your own rights.
5. Right to Restrict Data Processing
You may request limitations on how we process your personal data under the following conditions:
l If you question the accuracy of the data we process, we will suspend such processing temporarily while verifying its correctness, which may result in limited service functionality.
l If our processing activities are unlawful and you request restriction rather than full deletion.
l If we no longer need the data for regular operations but you require it to establish, exercise, or defend legal claims; or if you object to processing before we confirm that our legitimate interests prevail over your concerns.
l Data under restriction will only be processed with your consent, for legal claims, to protect others¡¯ rights, or for important public-interest reasons. We will notify you promptly once processing restrictions are removed.
6. Right to Oppose Data Processing
Where we process your information based on your consent, contractual obligations, or legitimate business interests, you have the legal right to object to such treatment. Nevertheless, we may continue processing if necessary for pursuing or defending legal claims, or if other legal exceptions apply.
7. Notice to Third Parties
When your personal data is shared with third-party partners, we will inform them of your requests to correct, delete, or restrict processing, unless doing so is technically impossible or involves unreasonable effort. At your request, we will also disclose the identities of these third-party entities.
8. Automated Individual Decision-Making
Except where permitted by law, you have the right not to be subject to decisions based solely on automated processing ¡ª including profiling ¡ª that produce legal effects concerning you or similarly significantly affect your interests.
9. Right to Data Portability
When our processing of your information is based on a contract, your consent, or automated means, you may request your data in a structured, commonly used, and machine-readable format. Where technically feasible, we will transmit the data directly to another data controller, provided this does not infringe on the rights and freedoms of others.
10. Right to Lodge Complaints
If you believe we have violated your privacy rights in any way, please contact us directly at dkshubcontact@gmail.com, and we will make our best effort to resolve the issue promptly. You also reserve the right to submit a formal complaint to the competent data protection authority in your jurisdiction of residence, employment, or where the alleged violation took place.
Privacy Rights for California Residents
Residents of California are entitled to extra privacy protections under the California Consumer Privacy Act (CCPA). These additional rights are detailed below to help you understand and exercise your privileges:
1. Right to Access and Review Your Information
You hold the authority to ask for a full breakdown of the personal information we have collected from you within the past year. This breakdown must include the following details:
l The different types of personal information we have gathered about you;
l Where we obtained each category of this information;
l The specific pieces of personal data we currently store;
l Whether the information was collected for commercial or business - related objectives.
2. Right to Request Deletion of Your Data
You have the option to demand that we remove your personal information from our systems. However, there are certain circumstances where we may be required to keep your data, such as:
l When retaining the data is necessary to continue providing you with our game services;
l To address and fix technical errors within our system;
l To adhere to the provisions of the California Electronic Communications Privacy Act;
l For research purposes that serve the public good¡ªincluding scientific, historical, or statistical research¡ªprovided that we strictly follow ethical guidelines and privacy regulations;
l To meet any legal obligations imposed by applicable laws or regulations.
3. Data Retention Guidelines
l If you have given your explicit consent for us to process your personal data, we may keep that information for an extended period. Additionally, some legal or regulatory requirements may force us to store your data long - term;
l Once Bus Jam Escape Frenzy stops its operations entirely, all personal data we hold will be permanently deleted in a secure manner.
4. How We Respond to Your Requests
Our commitment is to respond to any verified consumer requests you submit within 45 days. If we need more time to process your request (with a maximum extension of up to 90 days), we will notify you through email, phone, or another electronic method, and clearly explain the reason for the delay. In most cases, we do not charge a fee for processing your requests. However, if a request is overly excessive, repeated unnecessarily, or lacks a valid basis, we may impose a reasonable fee. Before proceeding with such requests, we will inform you of the applicable charge and provide a detailed cost estimate.
5. Non - Discrimination Policy
We will never treat you unfairly for exercising your rights under the CCPA. This means we will not deny you access to our services, charge you higher prices, or offer you lower - quality service simply because you have chosen to exercise your privacy rights.
6. Data Protection for Minors
Bus Jam Escape Frenzy is not intended for use by individuals under the age of 13. Protecting the privacy of children is a top priority for us, and we do not intentionally collect personally identifiable information from children under 13 years old. We strongly encourage parents and guardians to monitor their children¡¯s online activities closely. If a parent or guardian discovers that a child under 13 has shared personal information with us, please contact us right away, and we will delete that information immediately. For users between the ages of 13 and 16, they have the right to actively consent (opt - in) to the collection of their personal data.
Rights of EU and UK Residents
In compliance with data protection regulations applicable in the European Union (EU) and the United Kingdom (UK), individuals residing in any EU member state or the UK are granted specific privacy rights, which are outlined in detail below:
1. Right to Confirm Data Processing Activities
You are entitled to ask us to confirm whether we are currently processing your personal data. Beyond that, you also have the right to seek detailed information about the specific personal data we hold concerning you, including how it is being processed.
2. Right to Rectify and Verify Personal Data
Should you find any inaccuracies in the personal data we have on file, you have the right to correct those errors. Additionally, you may verify the details of your personal data at any time to ensure it remains accurate, complete, and up-to-date.
3. Right to Request Data Erasure
If you no longer want us to keep your personal data in our systems, or if there are valid legal reasons for its removal, you have the right to request that we permanently delete your personal information.
4. Right to Object to Unlawful Data Processing
If we process your personal data without a valid legal basis, you have the authority to demand an immediate halt to such processing activities.
5. Right to Obtain Machine-Readable Personal Data
We are legally required to provide you with a copy of your personal data in a machine-readable format. This format is designed to make it easier for you to transfer your information to other parties and manage it according to your needs.
To exercise any of the above rights, please send an email to dkshubcontact@gmail.com. We commit to responding to your request within one month of receiving it. If you believe we have failed to comply with applicable data protection laws, you may file a complaint with the relevant local data protection authority in your region.
Third-Party Links
We provide direct access to the privacy policies of our third-party collaborators. These policies are managed independently by each third party¡ªwe have no power to control or influence their content or enforcement. The links we share contain full, detailed information about how these third parties gather, utilize, and disclose user data. We strongly recommend that you take the time to carefully read and understand each third party¡¯s privacy policy before interacting with their services. Below are the specific links to each partner¡¯s privacy policy:
1. Adjust: https://www.adjust.com/terms/privacy-policy/
2. Unity: https://unity3d.com/legal/privacy-policy
3. Pangle: https://www.pangleglobal.com/privacy
4. Mintegral: https://www.mintegral.com/en/privacy
5. Vungle: https://vungle.com/privacy/
6. Max/Applovin: https://www.applovin.com/privacy/
7. ironSource: https://www.is.com/privacy-policy/
Children¡¯s Privacy Protection
Safeguarding the privacy of children is our top priority. We do not intentionally collect, store, or process any personal information from individuals under the age of 13. We strongly encourage parents and legal guardians to monitor their children¡¯s online activities regularly, including their use of our game. If a parent or guardian discovers that their child has shared personal information with us without proper authorization, we kindly request that they contact us immediately. Upon notification, we will take all necessary steps to promptly and permanently remove that information from our systems.
Privacy Policy Updates
We reserve the right to modify or update this privacy policy at any time to align with changes in our business operations or to comply with new legal and regulatory requirements. Any updated version of the policy will be posted within the Bus Jam Escape Frenzy game or on our application platform. We will notify you of significant changes when appropriate to ensure you are aware of any adjustments. We encourage you to review the revised policy carefully whenever it is updated. By continuing to use Bus Jam Escape Frenzy after an update takes effect, you are agreeing to the terms of the new privacy policy. If you do not accept the modified terms, you may choose to stop using the game at any time.
Contact Information
If you have any questions, feedback, or concerns regarding this privacy policy or our handling of your personal data, please do not hesitate to get in touch with us via email: dkshubcontact@gmail.com. We are committed to addressing your inquiries promptly and thoroughly.